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Ritchie Carbajal: Groupon

Current Groupon Deal

One basic piano tuning - $59.00 customer price ($125.00 retail value,  $66.00 savings, 53% discount).  Limit 1 per person, per piano, may buy 1 additional as gifts. Limit 1 per visit. Appointment required, subject to availability. Valid only within 15 miles of 92024. New clients only. Not valid with other offers. Valid only for basic piano tuning; repairs such as stuck keys and broken strings must be complete before tuning*. Extra $20 fee may apply for pianos equipped with a piano player. Pianos not tuned within the last two years may require pitch correction, which takes about an additional hour of tuning.

*Every attempt will be made to maximize the value of the Groupon and to provide the best possible experience for its intended use.  In the event that additional tunings or repairs are required, discounts up to 50% off the regular published rates will be offered.

Definitions, Terms and Conditions

  • The customer is responsible for keeping the room quiet during the tuning process.  Excessive noise and distractions (examples: pets, children, TV, or other appliances) may result in additional tuning time and an additional fee.
  • The customer is also responsible for removing all objects on top of the piano.  The piano tuner will not be responsible for damage to any of these objects.
  • Basic tuning means tuning to the industry standard pitch (A=440 hz) that normally takes 45 minutes to an hour typically performed on a piano that is tuned regularly at least once a year and is less than 2hz (plus or minus) within standard pitch.  In the event that it becomes evident that the piano cannot be tuned to standard pitch (usually due to the age of the piano, rust, or loose tuning pins), the customer will agree to a safe compromise recommended by the piano tuner.
  • Excessive pitch correction means tuning piano several times to correct excessive sharp, flat, or uneven pitch condition—a process that takes an extra hour or so—usually due to lack of regular tuning or a recent move.
  • Additional repairs such as stuck keys or broken strings may be required before the piano can be tuned.
  • The customer is responsible for the cost of replacing strings that break in the process of tuning.  It is normal for strings to break during the lifetime of the piano, and even more so when a piano is very old or has not been tuned regularly.
  • Though rare, cracks in the plate or other structural damage may also occur during the process of tuning for which the piano tuner will not be held responsible.
  • There may be an additional $20 fee for player pianos.

Redemption Instructions

  1. Print your Groupon (or pull it up with your smart phone app)
  2. Make an appointment.  Call (760) 705-8785 and mention your Groupon.  You may also send an email to info@ritchieonkeys.com.
  3. Be ready with the following information before making the appointment:
  • Make and model of the piano (example: make - Yamaha; model - G3)
  • Style (player piano, upright, grand)
  • Approximate age of piano (if known; you may also Google age using serial number, etc.)
  • When it was last tuned or moved
  • Your street address

Rules

These are the restrictions that apply to every Groupon voucher (unless the Fine Print specifies an exception)

  • Value of the Groupon Voucher - This voucher has two separate values: (a) the amount paid; and (b) the promotional value. The amount paid will never expire and may be applied toward any goods or services offered by the merchant if the original goods or services specified on the voucher are no longer available. The promotional value is the additional value beyond the amount paid, and it will expire on the expiration date above (unless prohibited by law).
  • Redemption and Refund - Redeemable only at Ritchie on Keys for the goods or services listed above. If the merchant refuses to honor this voucher, Groupon will refund the purchaser the amount paid.  Not redeemable for cash (unless required by law). Doesn't cover tax or gratuity. Promotional value can't be combined with other offers. Not reloadable. Unauthorized reproduction, resale, modification, or trade prohibited. Ritchie on Keys is the issuer of this voucher. Purchase, use, or acceptance of this voucher constitutes acceptance of these terms. This voucher is transferable. For more information, visit http://www.groupon.com/terms.

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